Most importantly, your phone should be running the latest iOS or Android software version. Your smartphone should also be connected to a stable Wi-Fi or cellular data and Bluetooth settings on your phone should be turned on. Might as well turn off Bluetooth on other Bluetooth devices around as one of them might interfere the tracker to sync.
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Reboot your Fitbit Charge 3 and then your phone.Or, if you need further assistance, fill up our questionnaire as we may be able to help you with your concern. We may have already published articles that could help you with your problem. So, continue reading as this article may be able to help you.īut before we move on to the troubleshooting steps that you can utilize to fix the Fitbit syncing issue, if you are looking for a solution to a different problem, drop in on our Fitbit Charge 3 Troubleshooting page for we have already solved some of the most common issues with this device. I personally encountered this problem in the past and I can assure you that this can be fixed as it’s usually either a minor glitch in the system or a software-related problem. In this post, I will guide you in troubleshooting your tracker that no longer syncs with your phone. So, when you’re having syncing issues, some features may not work that’s it’s imperative that you troubleshoot your Fitbit Charge 3 so that you can make it work perfectly again. There are actually features that would only work if your health tracker is synced or connected to your Android or iOS device.
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Fitbit connect service has stopped full#
While health trackers like the new Fitbit Charge 3 are standalone devices, you have to connect or sync them with your smartphones to enjoy their full potential.